Contact HealthVault Family
Questions about the platform or beta access?
We welcome questions about HealthVault Family, public product information, beta access, privacy, and partnerships.
General support
For product questions, access concerns, or help understanding a public feature, contact our support team.
Email: support@healthvaultfamily.com
Please do not send passwords, access tokens, complete medical records, prescriptions, or other sensitive health information through an ordinary enquiry email. We will indicate the appropriate secure channel when one is needed.
Other enquiries
For beta-access updates, please use the waitlist on the HealthVault Family home page. For privacy questions, review the Privacy Policy. For product context, see the pages about families, medical records, and AI-assisted features.
HealthVault Family is an organization and access platform. It does not replace a doctor, pharmacist, hospital, emergency service, or other qualified healthcare professional. Do not use this contact page for urgent medical help.